Privacy Policy for Epoch Bloom
At Epoch Bloom, we are dedicated to fostering your wellness journey through our online platform, offering daily health insights, lifestyle recommendations, product suggestions, community engagement, and virtual workshops. This Privacy Policy outlines how we collect, use, process, and protect your personal data when you interact with our services. We are committed to ensuring your privacy is protected and that our data practices meet the highest standards of transparency and security, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our wellness and lifestyle technology services.
- Personal Data You Provide Directly: This includes information you submit when you create an account, participate in our community forums, register for workshops, subscribe to our blog, or interact with our personalized recommendation tools. Such data may include your name, email address, age range (specifically for adults 35+), and any health and wellness preferences or feedback you voluntarily share.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access. This data helps us understand user engagement and optimize our content and recommendations.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
The information we collect is utilized for various purposes to enhance your experience with Epoch Bloom:
- To provide and maintain our services, including delivering daily health and well-being blog content and personalized lifestyle upgrade recommendations.
- To curate and suggest products tailored to your indicated interests and preferences.
- To facilitate interactive user feedback and community forums, allowing you to connect and share experiences.
- To conduct and manage virtual wellness workshops you choose to participate in.
- To improve and personalize your user experience on our platform, based on your interactions and preferences.
- To communicate with you, including sending newsletters, updates, and responding to your inquiries and feedback.
- To monitor the usage of our service and detect, prevent, and address technical issues.
- For internal research, analysis, and development to enhance our offerings and service efficacy.
3. Legal Basis for Processing Personal Data Under GDPR
We process your personal data under the following legal bases:
- Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes (e.g., subscribing to our newsletter).
- Contractual Necessity: Where the processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract (e.g., managing your account and service access).
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Epoch Bloom or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes improving our services, providing customer support, and ensuring the security of our platform.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
4. Sharing Your Information
We value your trust and will not sell your personal data to third parties. We may share your information with:
- Service Providers: Third-party companies and individuals who provide services on our behalf, such as website hosting, data analysis, payment processing, customer service, and email delivery. These providers are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or otherwise as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Epoch Bloom aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Epoch Bloom relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
7. Security of Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our service is intended for adults aged 35+. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Epoch Bloom
- 7890 Elmwood Drive, Suite 300
- Austin, TX, 78701, USA